Returns & Exchanges Information

We want you to love the products as much as we do and your shopping experience with us to be as enjoyable as possible. 

Change of Mind Returns

  • We accept returns for change of mind within 15 business days of receiving your order.
  • Simply print and include a completed RETURNS FORM form with your item/s and return to:
    White & Co. 154 Waverley Rd, Malvern East Vic 3145.
  • For exchanges please include a pre-paid satchel within your returning parcel.
  • Please note: We don't offer exchanges, credit notes or returns on sale or discounted items.
  • All items must be returned with no damage to the item or packaging. All items must be returned unworn, unwashed, unused and in its original condition with all tags intact.

Damaged or Faulty Items

  • We will gladly refund or exchange any faulty or damaged product.  
  • Please e-mail info@whiteandco.com.au with photographic evidence and we will be in-touch with you within 1-2 business days.
  • Any refunds will be credited against the original payment method. Please allow 1-7 business days for the credit to appear on your statement.