Christmas Delivery Cut Offs 

We use Australia Post to deliver our parcels and follow their pre X-mas cut-offs whilst allowing for order packing and lodgement time.  

We are providing a complimentary upgrade to Express service for all orders until 19/12.

NZ/International: Place your order on or before 12/12 
Australia: Place your order on or before 19/12

*Please check Australia Post’s service cut-off’s here and note that parcels are despatched ex Melbourne, Victoria within 1 business day and in up to 3 business days following peak periods and major promotions.

Orders from 20th December will be despatched via the customer’s selected service.

If you have any questions, please contact our customer service team by emailing info@whiteandco.com.au

Our team (of elves) will be busy packing orders right up until 24/12.  
Our office are warehouse is closed on Victorian public holidays and will prepare your order on the business day(s) following. 

Australian Express Delivery Upgrade

For a limited time, we are upgrading all Australian orders to Express Delivery for no extra cost.

• Free Express Delivery for all orders $150 and over (excluding Gift Cards)
• $9.95 Express Delivery for all orders under $150
• 3-5 business days

T&Cs
Orders $149.95+ receive free upgrade to express shipping (normally $4.95). Orders under $149.95 receive discounted express shipping for $9.95 (standard delivery fee). All prices in AUD. Offer valid from 0:00am 10th December - 11:59pm 19th December 2024. No discount code needed, shipping options as shown at checkout. Please consider Australia post order cut offs and allow 1-3 business days for packing and dispatch. Not applicable on orders shipping outside of Australia.

New Zealand Shipping

• Free express shipping on NZ orders over $170 (NZD)
• $15 (NZD) express shipping for orders below $170 (NZD)
• 4-8 business days for express
• Dispatched from Australia
• NZ taxes and duties are applicable on orders over $1000 (NZD)**

*Please note this is an estimate only and dependant on AUS and NZ Post shipping times.
**NZ taxes and duties are the sole responsibility of the customer and payable once their order arrives in NZ. For more information visit: www.customs.govt.nz

US Standard Shipping

• $25 AUD flat rate
• Approximately 6-10 business days

US Express Shipping

• $35 AUD flat rate
• Approximately 3-7 business days

Please Note:

• All orders dispatched from Australia
• Shipping timeframes are an estimate only and dependent on postage shipping times.

International Shipping

• We ship to China, Hong Kong, Indonesia, Malaysia, Singapore, and the UK
• We offer the Pack and Trace option via Australia Post.
• Flat rate of $25-$40 AUD applies
• 3-4 weeks

Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.

Click & Collect

• Add your favourite items to your cart
• Proceed to checkout
• Select the 'Pick up' option
• Complete your order
• Wait for your pick-up notification
• Collect your order from our White & Co store
  154 Waverley Rd, Malvern East Vic