Fundamental Vee Tee - Grey Marle
The 'Fundamental Vee Tee' from Elm is made from cotton jersey and has raw edges around the neckline and sleeve openings with a design feature seam on the back body. It is a must-have item in your wardrobe, your go-to basic tee. This Elm tee is perfect for both layering and wearing with their Lounge Pants.
Features:
- V-neck
- Seam detail down back
- Slightly scooped hi-lo hem
- Designed in Australia
Fabric & Care:
- 100% Cotton
- Cold machine wash
Fit: Relaxed/Oversized. We recommend buying down a size for a more fitted look, or take your usual size for a more relaxed fit. Model wears Size 8 and is 175cm tall.
SIZE GUIDEBODY MEASUREMENTS (cm) | ||||||
6 | 8 | 10 | 12 | 14 | 16 | |
S | M | L | ||||
BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
WAIST | 63-67 | 68-72 | 73-77 | 78-82 | 83-87 | 88-92 |
HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
Please note, this guide refers to body measurements, not garment measurements. |
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Isla Skirt - Mustard
The Elm Isla Skirt is the perfect piece to wear with a tee, denim jacket, and sneakers for an easy, relaxed style. Made from soft cotton fabric and featuring an elastic, drawstring waist, this skirt is sure to be your new favourite. It's the perfect piece to just throw on and go, no matter if you're heading to brunch with the girls or picking the kids up from school!
Features
- Elastic, drawstring waist
- Comfortable cotton fabric
- Pockets
- Below-the-knee length
- Curved front and back hem
Fabric & Care
- 100% cotton
- Cold machine wash
Fit: Relaxed - Buy your usual size for a relaxed look or buy down a size for a slimmer fit.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Kobi Sneaker - Silver Glitter/Grey Suede
Take steps in style and sparkle your way through the day! The low-top Kobi Sneakers by Jovie are the perfect addition for your wardrobe. Featuring a contrast star on the side and all the silver glitter you need, these comfortable yet stylish sneakers will keep you casual and cool or dressed up for a night out. Whatever your outfit, sparkle and shine in every way with these shoes!
- Silver glitter finish
- Side star detailing
- Contrast paneling and back sole
- Removable insole
- High profile lacing system for an adjustable fit
- Rubber sole with white wall and black tread
- Leather-lined footbed, synthetic lining
- Designed in Australia
Fabric & Care:
- Suede leather upper, synthetic rubber sole
Fit: Small fit. We recommend buying up a size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Mackenzie Tank - Yellow
Offering versatility and style, the Mackenzie Tank from Foxwood is the ultimate women's tank top. Crafted from a super comfy cotton jersey, this tank features a flattering cut with a scoop hem, wide straps, and raw edge seam detailing. Perfect for every day, it can easily be paired with shorts for a walk, jeans for running errands, or a midi skirt for brunch with the girls!
Features
- Round neck
- Sleeveless with wide straps (bra-friendly)
- Curved, hi-low hem
- Raw edge seam detailing
- Comfy, slub jersey fabric
- Designed in Australia
Fabric & Care
- 100% cotton
- Cold machine wash
Fit: Relaxed fit. We recommend you buy down a size. Model is 175cm tall and wears size 10.
SIZE GUIDEBODY MEASUREMENTS (cm) | ||||||
6 | 8 | 10 | 12 | 14 | 16 | |
S | M | L | ||||
BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
WAIST | 62-66 | 67-71 | 72-76 | 77-81 | 82-86 | 87-91 |
HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
Please note, this guide refers to body measurements, not garment measurements. |
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Ellen Skirt - Gunmetal
The Ellen Skirt by Betty Basics is the easiest skirt to throw on when you're rushing out the door! The loose-fitting, below-the-knee silhouette features a curved hemline and elasticated waistband, making it the ultimate wardrobe staple. Just add sneakers and a Keira Tank to complete your look.
Features
- Elastic waist with drawstrings
- Side pockets
- Curved hem
- Comfy cotton fabric
- Designed in Australia
Fabric & Care
- 100% cotton
- Cold gentle machine wash
Fit: True to size for a relaxed fit. Buy down a size if you prefer a tight, fitted look. Model is 177cm and wears size 8.
BODY MEASUREMENTS (cm) | ||||||
6 / XS | 8 / S | 10 / S-M | 12 / M | 14 / L | 16 / XL | |
BUST | 80 | 85 | 90 | 95 | 100 | 105 |
WAIST | 60 | 65 | 70 | 75 | 80 | 85 |
HIP | 88 | 93 | 98 | 103 | 108 | 113 |
Please note, this guide refers to body measurements, not garment measurements.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Lola Dress - Gold
Our new favourite dress shape! The Lola Dress from Foxwood is oh-so-flattering and seriously comfy. Cut from super-soft, woven lyocell fabric, it features a relaxed silhouette inspired by the beloved Bouvier Dress with a hi-low hem and curved seam detailing from the waist to the sides. Perfect for weekends, work and even dinner dates!
Features
- Round neck
- Short sleeves
- Side pockets
- Invisible centre back zip
- Curved seam detailing at waist
- Curved hi-low hem
- Super soft and smooth, woven twill lyocell fabric
- Designed in Australia
Fabric & Care
- 100% lyocell
- Cold gentle machine wash
Fit: True to size for a relaxed fit. Below the knee length. Model is 178cm tall and wears a size 10.
SIZE GUIDEBODY MEASUREMENTS (cm) | ||||||
6 | 8 | 10 | 12 | 14 | 16 | |
S | M | L | ||||
BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
WAIST | 62-66 | 67-71 | 72-76 | 77-81 | 82-86 | 87-91 |
HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
Please note, this guide refers to body measurements, not garment measurements. |
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
The Staple Tank - Ash Marle
A true wardrobe essential, The Staple Tank from The Others is both simple and stylish. Offering a chic take on the traditional tank top, this piece features a crew neck and gorgeous waved hem. It's the perfect piece to wear on its own with your favourite jeans or layered under a comfy crew.
Features
- Crew neck
- Wide straps (bra-friendly)
- Waved hem
- Flattering length
- Wide neck and shoulder bands
- Designed in Australia
Fabric & Care
- 100% organic cotton
- Cold gentle machine wash (designed to fade)
Fit: Standard/relaxed fit. Model is 176cm tall and wears a size 1.
Sizing:
- 1 = 8-10
- 2 = 10-12
- 3 = 12-14
- 4 = 14-16
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Lina Skirt - Mustard
Bring a fresh look to the season with the breezy and beautiful Lina Skirt from Foxwood. This chic design features gorgeous gathered panels and a lovely draped appearance. Just add a tank and sandals for a pretty look that'll keep you feeling cool as the heat rises!
Features:
- Lined
- Gathered panel design
- Elastic waist
- Midi length
- Soft, light crinkle weave viscose fabric
Fabric & Care:
- Main: 100% viscose | Lining: 100% cotton
- Cold hand wash
Fit: Relaxed fit. True to size. Buy your usual size.
BODY MEASUREMENTS (cm) | ||||||
6 | 8 | 10 | 12 | 14 | 16 | |
S | M | L | ||||
BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
WAIST | 62-66 | 67-71 | 72-76 | 77-81 | 82-86 | 87-91 |
HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
Please note, this guide refers to body measurements, not garment measurements. |
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Bag Strap Zigzag - Candy
Looking for an easy way to enhance an outfit or update a favourite bag? The Zigzag Bag Strap from Juju & Co easily clips on to everything from the smallest crossbody to a large shoulder bag. Expertly handmade, this gorgeous patterned strap is made to mix and match with all your best bags to refresh their style and add a playful pop of colour to your look. Versatile and chic, it's sure to be your new go-to accessory.
Features
- Adjustable length
- Metal clips (easily detachable to mix and match with any bag you like)
- Cowhide leather detail
- Handmade
- Multi-coloured patterned design
Composition: Cotton/polyester with leather trim
Size: 3.8cm width | 82-127cm length
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Plus Size Heartbeat Crew - Mustard
With a playful velour heart and elbow patches, the Plus Size Heartbeat Crew from Elm Embrace is a striking style. The perfect choice as the weather cools down, this women's jumper is made from unbrushed cotton fleece and features a classic crew neck. Layer it over a tee and pair with jeans and sneakers for cute off-duty outfit.
Features
- Velour heart applique on front
- Velour elbow patches
- Zip trim detail
- Crew neck
- Unbrushed cotton fleece
- Designed in Australia
Fabric & Care
- Cotton
- Cold machine wash with like colours
Fit: True to size. Relaxed fit. Model is 168cm tall and wears a size 10.
BODY MEASUREMENTS (cm) | |||
18 | 20 | 22 | |
BUST | 112-116 | 117-121 | 122-126 |
WAIST | 93-97 | 98-102 | 103-107 |
HIP | 120-124 | 125-129 | 130-134 |
Please note, this guide refers to body measurements, not garment measurements.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.



