Skirts and dresses are a must-have item for every woman. Whether you prefer elegant or casual outfits, dresses and skirts should be a staple of your wardrobe essentials list. White & Co. stocks a range of style choices so you can easily find something that looks amazing for body shape! This is where you find the type of skirt or dress that is perfect for you!
Take on warm weather in style and comfort with our huge selection that includes flowing maxi dresses all the way through to chic midi skirts and easy knee-length designs. We have you covered for a range of styles from your favourite brands, including Elm, Foxwood, Betty Basics, eb&ive, and more.
The White & Co. team makes sure you are ahead of the game by ensuring you have access to different styles and trends that we have been seeing everywhere lately. From chic and polished options that are perfect for the office to casual denim for those fun days off, we have exactly what you need right here.
Strike Out Skirt - Stripe
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Based on Elm's best-selling Isla Skirt, the Strike Out Skirt features one of our favourite cuts updated in a beautiful summer stripe. Casual yet chic, it is crafted from comfy cotton jersey and has playful pops of colour, handy side pockets, and an easy elastic waist. Simply pair this skirt with sneakers and a tee for a fabulous off-duty look.
Features
- Multi-coloured stripe design
- Elastic waist with striped drawstring
- Side pockets
- Curved hem
- Comfy cotton slub jersey
- Designed in Australia
Fabric
- 100% cotton
- Cold machine wash
Fit: True to size for a relaxed fit. Below-the-knee length. Model is 175cm tall and wears a size 8.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Utility Skirt - Navy
Regular price$69.95
Tax included.
Shipping calculated at checkout.
An instant classic, the Utility Skirt from Foxwood is one you'll want to wear every spring/summer. Crafted from slub jersey fabric, this cotton skirt is seriously comfy. You'll love its easy elastic drawstring waist, convenient pockets and flattering scoop, hi-low hem.
Features
- Elastic waist
- Contrast printed drawstring
- Pockets
- Curved, hi-low hem
- Comfy slub jersey fabric
- Designed in Australia
Fabric & Care
- 100% cotton
- Cold machine wash
Fit: Relaxed fit, slight A-line cut. Above-the-knee length. We recommend you buy down a size.
SIZE GUIDE| BODY MEASUREMENTS (cm) | ||||||
| 6 | 8 | 10 | 12 | 14 | 16 | |
| S | M | L | ||||
| BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
| WAIST | 62-66 | 67-71 | 72-76 | 77-81 | 82-86 | 87-91 |
| HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
| Please note, this guide refers to body measurements, not garment measurements. | ||||||
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Utility Skirt - Rose
Regular price$69.95
Tax included.
Shipping calculated at checkout.
An instant classic, the Utility Skirt from Foxwood is one you'll want to wear every spring/summer. Crafted from slub jersey fabric, this cotton skirt is seriously comfy. You'll love its easy elastic drawstring waist, convenient pockets and flattering scoop, hi-low hem.
Features
- Elastic waist
- Contrast printed drawstring
- Pockets
- Curved, hi-low hem
- Comfy slub jersey fabric
- Designed in Australia
Fabric & Care
- 100% cotton
- Cold machine wash
Fit: Relaxed fit, slight A-line cut. Above-the-knee length. We recommend you buy down a size. Model is 175cm tall and wears size 10.
SIZE GUIDE| BODY MEASUREMENTS (cm) | ||||||
| 6 | 8 | 10 | 12 | 14 | 16 | |
| S | M | L | ||||
| BUST | 82-86 | 87-91 | 92-96 | 97-101 | 102-106 | 107-111 |
| WAIST | 62-66 | 67-71 | 72-76 | 77-81 | 82-86 | 87-91 |
| HIP | 90-94 | 95-99 | 100-104 | 105-109 | 110-114 | 115-119 |
| Please note, this guide refers to body measurements, not garment measurements. | ||||||
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Plus Size Orange Crush Dress - Navy Fruit Print
Regular price$149.95
Tax included.
Shipping calculated at checkout.
Embrace the summer spirit with the fabulous Plus Size Orange Crush Dress from Elm Embrace. Featuring a playful fruit print on a classic navy base, this summer dress will make a statement in the best of ways! It's the perfect choice for getaways, barbeques, picnics and more this season.
Features
- Button front design
- Navy base with colourful fruit print
- Round neckline
- Short sleeves
- Gathered waist seam
- Designed in Australia
Fabric & Care:
- Linen/viscose
- Cold hand wash with like colours
Fit: Standard fit. Model is 179cm and wears size 10.
SIZE GUIDE| BODY MEASUREMENTS (cm) | |||
| 18 | 20 | 22 | |
| BUST | 112-116 | 117-121 | 122-126 |
| WAIST | 93-97 | 98-102 | 103-107 |
| HIP | 120-124 | 125-129 | 130-134 |
Please note, this guide refers to body measurements, not garment measurements.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Lilac
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
- Small side splits
Fabric & Care
- 100% cotton
- Cold gentle machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Navy
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
Fabric & Care
- 100% Cotton
- Cold gentle machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Melon
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
Fabric & Care
- 100% Cotton
- Cold machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size. Model is 175cm tall and wears size 8.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Mango
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
- Designed in Australia
Fabric & Care
- 100% cotton
- Cold machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Mint
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
Fabric & Care
- 100% Cotton
- Cold gentle machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
Cassie Skirt - Khaki
Regular price$69.95
Tax included.
Shipping calculated at checkout.
Relaxed with a sporty style, the Cassie Skirt by Elm is the perfect option for warm days. Crafted from comfy cotton fabric and featuring an easy-wear elastic waist with drawstring, this skirt is a throw-on staple. Pair it with a tee and sneakers or sandals for a laid-back weekend or holiday outfit.
Features
- Comfy cotton unbrushed fleece fabric
- Elasticised waistband with contrast drawstring
- Side pockets
- Above-the-knee length
Fabric & Care
- 100% Cotton
- Cold gentle machine wash
Fit: Relaxed fit. Above-the-knee length. Take your usual size.
Standard Delivery
- Free Standard Delivery for all orders over $150*
- A flat rate of $9.95 for all orders under $150*
- 5 - 7 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched within three business days from the order date. WA orders may experience additional delivery days.
Express Delivery
- A flat rate of $14.95 for all orders
- 1 - 2 days from dispatch**
*Australian delivery only.
**Order will be processed and dispatched the next business day from the order date. WA orders may experience additional delivery days.
International Shipping
- We ship to New Zealand and the United States.
- We offer the Pack and Trace option via Australia Post.
- Express Flat rate of $15 AUD to New Zealand
- Flat rate of $35 AUD to USA
- 3-4 weeks from dispatch
Please note we are not responsible for duties or taxes incurred once parcels arrive in your designated country.
Click & Collect
- Add your favourite items to your cart
- Proceed to checkout
- Select the 'Pick up' option
- Complete your order
- Wait for your pick-up notification
- Collect your order from our White & Co store
154 Waverley Rd, Malvern East Vic
We do not accept returns on sale or discounted items, including those purchased in our Style Steal promotions. All discounted sales are final.
We’re here to make your shopping experience as enjoyable as possible. If you’re looking to return an order or item, we can help!
Return in Store
Show your receipt and the credit card used for your purchase (if applicable) to our friendly team in store and they will help process your return. 154 Waverly Rd, Malvern East, VIC, 3145 |
Return by Post
Send your item with the completed returns form to our distribution centre. 8 Wren Rd, Moorabbin, VIC, 3189 |
Our Policy
- We accept change of mind returns within 15 business days of receiving your order.
- We do not accept returns on sale or discounted items.
- All costs involved with the postage/shipping of return items is the responsibility of the customer
- All items must be returned with no damage to the item or packaging.
- All items must be returned unworn, unwashed, unused and in original condition with all tags intact.
- We recommend that you use registered post or a trackable courier when returning an item via post as we cannot accept responsibility for items lost in transit to us.
- Upon receipt of the merchandise, we will refund you for the purchase price of the items, less any shipping costs incurred and/or discounts applied when the goods were purchased.
- Any refunds will be credited against the original payment method.
Christmas Returns
To help make gift-giving easier, we’ve extended our returns policy for Christmas 2020. Orders placed between December 1st and 24th can now be returned up until January 30th for a store credit. If the item is returned within 15 business days of arrival, a full refund to the original payment method is optional.
Please note: This policy does NOT include sale or discounted items, which are ineligible for return. All full-priced items must be returned in original condition with tags attached.
When will I receive my refund?
Our customer service team process returns daily as they arrive. However, due to transit delays and bank processing times, the speed of your refund may be affected. You should receive your refund within four weeks of giving your package to the return shipper (many customers will receive their refund faster). Once we have processed your refund, you will be notified via email.
Damaged or Faulty Items
To ensure an excellent customer experience, we are committed to refunding faulty or damaged products. Please email info@whiteandco.com.au with photographic evidence and we will be in-touch within 1-2 business days to resolve this issue.
Please note: We are unable to refund items once they have been washed or worn. General wear and natural fading may occur over time and are not the responsibility of White & Co.
Parcels Lost in Transit
You can use the information provided in your shipping confirmation email to track your order. If you believe your order has been lost in transit, we recommend contacting Australia Post directly to resolve the issue.
Although all parcels are the responsibility of Australia Post once they have left our distribution centre, we are happy to offer a store credit for any orders lost in transit. The store credit will be issued to the purchase value of the items included in the order and will be granted upon proof of the missing parcel. Any postage charges or shipping fees will not be included in the store credit.
To arrange a store credit for your lost parcel, please contact our friendly customer service team at info@whiteandco.com.au.
Online Exchanges
Need to swap an item or size? To ensure you don’t miss out, we recommend creating a new purchase for the item you want and returning the other. We do not offer traditional exchanges online, however, we can offer a store credit.
In-Store Exchanges
Exchanges may be available in store depending on stock availability. To avoid disappointment, please call the store prior to visiting to ensure your style and size are available.
Store Credit
If you’d like, a store credit can be arranged for your return. To arrange a store credit, please contact our customer service team at the details below.
Please note, we do not accept returns on sale items and cannot offer a refund or store credit for these products.
Contact Us
Still need help? We’re here for you. Use the chat bubble to talk with our friendly staff, email us at info@whiteandco.com.au or drop us a line here.
